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No. Poof analyzes your photos and videos on your iPhone using Apple’s on-device frameworks. Your library is never sent to us or anyone else. See the Privacy Policy for details.

Deleted photos and videos go to the Recently Deleted album in the Photos app, where iOS keeps them for 30 days. To free the space right away, open Photos → Collections → Recently Deleted → Select → Delete All.

Yes, within 30 days. Open Photos → Collections → Recently Deleted, select the photo and tap Recover.

In each group of similar photos, Poof looks at sharpness, exposure and, when there are people in the shot, whether eyes are open and faces are in focus. It stars the best one, and you can pick a different photo with a tap. To decide between two shots, open them side by side with Compare.

Yes. Favorites are protected by default, so photos you marked as favorites are never pre-selected for deletion. You can change this in Poof → Settings.

You probably gave Poof access to selected photos only. Open iPhone Settings → Apps → Poof! → Photos and choose Full Access, then return to Poof.

Poof re-encodes videos with HEVC and photos as HEIC, which keeps them looking the same at a fraction of the size. You see the estimated savings first, and the photo optimizer shows a before-and-after comparison. Dates, locations, favorites and albums are kept. Originals are removed only if you choose to.

Yes. Before every merge or delete, Poof saves the affected cards as a vCard backup on your iPhone. Restoring a backup in Poof → Contacts adds back the contacts that are missing.

Open Settings on your iPhone, tap your name, then Subscriptions. Choose Poof! and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid being charged. Deleting the app doesn’t cancel the subscription.

Sign in with the same Apple Account, open Poof → Settings and tap Restore Purchases.

Payments are handled by Apple, so refunds are too. Go to reportaproblem.apple.com, sign in, choose the Poof! purchase and select “Request a refund”.

Its contents are deleted for good. Vault items are encrypted with a key that exists only on your iPhone, and they are not included in iCloud or device backups, so nobody can recover them, including us. Before deleting the app or switching phones, open the Vault and share or save anything you want to keep.

Yes. Your password is hashed on your iPhone and only the first 5 characters of the hash are sent to a database of leaked passwords. The match happens on your device, so neither the database nor we ever see your password.